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The Wise Passage website and the Wise Passage Nurse Consultant Services are separate functions that share this website. As a medical practice, the Wise Passage Nurse Consultant Services conform to the strict regulations of Federal law, including HIPAA policies, as detailed below. Both functions protect your privacy to the fullest extent required by law.
Privacy Practices of the Wise Passage Nurse Consultant Services
Wise Passage Nurse Consultant Services will protect your privacy, including your health-related information, to the fullest extent of the law. We will not disclose any such information to any third party - not even your name and address - for any purpose other than the fulfillment of orders you have placed for our products and services, for law enforcement reasons, and for the sale of the company, Wise Passage. We will restrict our employee's access to such information on a need-to-know basis, and require that each of them sign a written confidentiality agreement.
Privacy Practices of the Wise Passage Website
If you purchase the annual membership to the Wisdom Resource Center or sign up for the free newsletter, or in any other way provide your contact information, Wise Passage will protect your privacy. We will not disclose any such information to any third party - not even your name and address - for any purpose other than those indicated in this paragraph, as well as for law enforcement reasons and for the sale of the company, Wise Passage. We may use the personally identifiable information you provide about yourself to fulfill your requests for services, programs, and products, to respond to your inquiries about our offerings, and to offer you other services, programs, or products that we believe may be of interest to you. We sometimes use this information to communicate with you when we make changes to our policies or protocols, to fulfill a request by you for an online newsletter, or to contact you about your account with us.
Our Security Measures
We want your personal information to remain as secure as possible; our business depends on it. We use encryption practices to help insure the integrity and privacy of the personal information and/or health-related personal information you provide to us. As an added security precaution, all personal information and/or health-related personal information are kept on servers with firewalls that meet or exceed industry standards to prevent intruders from gaining access. Although we make every reasonable effort to protect personal information and health-related personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet and that hackers or thieves do find ways to thwart security systems.
Links To and From Other Websites
WisePassage.com contains links to other web sites that are operated by third parties. Wise Passage is not responsible for the privacy practices or the content of those other sites. Wise Passage makes no representations concerning any effort to review the content of sites to which it may be linked and has no control over information submitted to other sites. Visitors should consult the other sites’ privacy notices prior to submitting any information, as we have no control over information that is submitted to, or collected by, these third parties. With prior permission, other sites may also reference or link to WisePassage.com. To obtain permission to link to our site, send an e-mail to support@wisepassage.com.
Chat Rooms/Bulletin Boards
As a service to our users, we may feature chat rooms/bulletin boards where users with similar medical conditions can share information and support one another. In addition, we may also offer online discussions on a variety of topics moderated by medical experts. You should be aware that any information shared in a chat room/bulletin board is public information and you should think carefully before disclosing any personal and/or health-related personal information in any chat room/bulletin board. Any information posted to a chat room/bulletin board may be used by Wise Passage.
Legal Rights Regarding the Website
These electronically transmitted pages belong to Wise Passage and are offered for your personal use. All rights are reserved. These pages may not be duplicated or reproduced without the express written consent of Wise Passage, except in the form of brief excerpts or quotations for the purposes of review. The information contained here is for personal use of the user. Making copies of these pages or any portion for any purpose other than your personal use is a violation of United States copyright laws.
Disclaimer Regarding the Website
Wise Passage, their employees and contractors, and their affiliates have used their best efforts in preparing this website. Wise Passage, their employees and contractors, and affiliates make no warranty of any kind, expressed or implied, with regard to the pages or the information contained here.
The information contained on this website has not been evaluated by the FDA. This information is not intended to treat, diagnose, cure or prevent any disease. All material provided on the Wise Passage web site is provided for educational purposes only.
The information contained in this website is not intended to serve as a substitute for regular, in-person, professional medical care. Medical advice should be obtained from the user’s personal healthcare provider for diagnosis of conditions, prescriptions for drugs, and ordering of lab work.
Prices for products offered by Wise Passage are subject to change without notice.
Limits of Liability Regarding the Website
Wise Passage or its employees or contractors shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the providing of the information offered here.
Updating the Privacy Policy
Due to the rapidly evolving technologies on the Internet, we reserve the right to update this Privacy Policy from time to time. All revisions will be posted to this site. Access to the Privacy Policy will be made available to the visitor from every page of WisePassage.com. Questions regarding this policy should be directed by email to support@wisepassage.com. This policy was posted on August 5, 2004.
Wise Passage Notice of Privacy Practices Regarding Wise Passage Nurse Consultant Services
(Based on HIPAA Laws)
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice of Privacy Practices describes how we may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. “Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.
Every time you have a consulting session with a Wise Passage Nurse Consultant, a record of your session is made. This record contains “protected health information,” which is information (including demographic) about you that may identify you and that related you to your past, present, or future physical or mental health or condition. We are committed to safeguarding and keeping private your protected health information. This Notice describes the permissible uses and disclosures that Wise Passage may make regarding your protected health information.
By law we are required to provide you with this Notice and to follow the policies we describe here. We reserve the right to change these policies in accordance with applicable law. Any changes made will be effective for the health information we already have as well as any information we receive in the future. If we do revise this Notice, a copy of the new Notice will be posted on our website. You can print out a copy of the new Notice from the website.
HOW WE MAY USE AND DISCLOSE YOUR PROTECTED HEALTH INFORMATION
1. Treatment. Your health information may be used by staff members or disclosed to other healthcare professionals for the purpose of evaluating your health and recommending treatments.
2. Payment. All payments will be made by credit cards on the Wise Passage website, so no disclosure of your protected health information will be necessary in this regard.
3. Health Care Operations. We may use and disclose your protected health information for our health care operations. These uses and disclosures are necessary to ensure that our clients receive quality health care. For example, medical staff or a quality improvement team may review your case and others like it to evaluate and promote quality. We may also use your information to insure the smooth operation of Wise Passage such as financial reporting.
Your information also may be disclosed to business associates that perform various services for Wise Passage.
4. Treatment Alternatives. We may use and disclose your protected health information to let you know about or to recommend certain treatment alternatives or options that may be of interest to you.
5. Health-Related Benefits and Services. We may use and disclose your protected health information to let you know about health-related benefits or services that may be of interest to you.
6. Others Involved in Your Health Care. We may disclose your protected health information to people such as family, relatives and friends who are helping care for you or helping you pay for your services from Wise Passage. The information disclosed will directly relate to that person’s involvement in your health care. You can agree or object to such a disclosure. If you are unable to agree or object, we may disclose such information that, in our professional judgment, we deem to be necessary and in your best interests.
7. As Required by Law. We may use or disclose your protected health information to the extent required by law. For example, we may be required to report domestic abuse or neglect. We may also be required to disclose health information in response to a court order.
8. Public Health. We may be required to disclose your protected health information for public health activities as required by law, such as reporting someone who may have been exposed to a communicable disease or who is at risk of contracting or spreading the disease.
9. Health Oversight. We may disclose your protected health information to health oversight agencies, including governmental agencies, for activities authorized by law. These activities include audits, investigations, inspections, and licensure of those who work in the health care field or governmental benefit programs.
YOUR RIGHTS
1. Request a restriction on certain uses and disclosure of your information. You have the right to request restrictions on how your protected health information is used or to whom it is disclosed, even if that restriction affects treatment or health care operations. You have the right to request that any part of our health care information not be disclosed to someone who is involved in your care, such as a family member or friend.
To request a restriction, please contact Wise Passage in writing. Include the particular information you wish to limit and the person or persons to whom you want the restriction to apply.
2. Receive Confidential Communications. You have the right to request that we communicate with you about medical matters by alternative means. For example, you can request that we only contact you by mail sent to a private address. We may not ask you for the reason for the confidential communications, and we must comply with all reasonable requests. You may make your request for confidential communications to Wise Passage in writing.
3. Inspect and Copy Your Health Information. With few exceptions, you have the right to inspect and have a staff member copy the medical information that the Wise Passage Nurse Consultant has created to document your consulting sessions. We may charge a reasonable fee for costs involved in copying, mailing, or other supplies involved in fulfilling your request.
4. Amend Your Protected Health Information. If you believe that the health information we have about you is incorrect or incomplete, you have the right to request an amendment to that information. You have the right for as long as we maintain the information. You must make such a request to Wise Passage in writing and include a reason as to why the information should be changed. We may deny your request for several reasons, including, among others, that we did not create the information in dispute or that we believe the health information is correct and complete. For further information about amending your health information, please contact Wise Passage.
5. Receive an Accounting of Disclosures. You have the right to ask for an accounting of how and to whom your protected health information has been disclosed.
6. Complain. If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. Please contact Wise Passage if you want to file a complaint with us. All complaints must be submitted in writing. We will not retaliate against you for filing a complaint.
7. Obtain a Paper Copy of This Notice. You have the right to receive a paper copy of this Notice, which you may request at any time.
If you have any questions or concerns regarding this Notice or your privacy rights and protections, please contact Wise Passage at:
Wise Passage
17016 E. Costilla Ave.
Foxfield, CO 80016
1-800-456-3623
support@wisepassage.com
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